Peters Auto Mall Service Department
Our service department is focused on supporting Peters Auto Mall customers and vehicles covered by a Peters Auto Mall DOWC warranty.
Who Our Service Department Supports
Peters Auto Mall currently prioritizes service for customers who purchased their vehicle from Peters Auto Mall and for vehicles covered by a Peters Auto Mall DOWC warranty.
Because our service department is often working through a high volume of customer and warranty-related vehicles, we are not currently promoting general repair work to the public.
If you purchased your vehicle from Peters Auto Mall and have a service concern, contact us so we can help determine the appropriate next step.
Our team can help Peters Auto Mall customers with covered warranty-related service and repairs.
Service is available by appointment only. Contact us before bringing your vehicle to the dealership.
Warranty coverage, authorization and repair eligibility depend on the specific contract and requested repair.
Peters Auto Mall DOWC Warranty Service
If you purchased your vehicle from Peters Auto Mall and have a Peters Auto Mall DOWC warranty, our service team can help with covered warranty-related concerns.
Coverage is determined by the individual warranty contract. The repair must be reviewed and authorized according to the terms of that contract before covered warranty work is performed.
Call About Warranty Service - 336-781-2892Service Is By Appointment Only
Please contact Peters Auto Mall before bringing a vehicle in for service.
Our team will confirm whether the concern can be scheduled and let you know what vehicle or warranty information may be needed before your appointment.
Call Before You Visit - 336-781-2892Recently Purchased From Peters Auto Mall?
If you recently purchased a vehicle from Peters Auto Mall and have a service concern, contact our team before bringing the vehicle in.
We can review the concern, determine the appropriate next step and let you know whether a service appointment should be scheduled.
Call About Your Vehicle - 336-781-2892Have Your Vehicle Information Ready
Having the basic vehicle and warranty information available when you call can help our team understand the concern and determine the next step.
Have the model year of your vehicle available.
Tell us the make and model of the vehicle.
Have the vehicle identification number available when possible.
If the vehicle has a Peters Auto Mall DOWC warranty, have the relevant warranty information available.
Be prepared to explain what the vehicle is doing and when the issue occurs.
Current mileage may be helpful when reviewing a service or warranty concern.
Before You Bring the Vehicle In
Contact Peters Auto Mall before bringing the vehicle to the dealership.
Service is available by appointment only.
Have your year, make, model and VIN available when possible.
If the concern involves a DOWC warranty, have your warranty information available.
Warranty coverage and authorization must be confirmed before covered repairs are performed.
Our team will let you know when the vehicle can be brought in.
Service Department Questions
Our service department currently prioritizes Peters Auto Mall customers and Peters Auto Mall DOWC warranty work. We are not currently promoting general repair work to the public.
Yes. Service is by appointment only. Contact Peters Auto Mall before bringing the vehicle in.
If you purchased your vehicle from Peters Auto Mall and have a Peters Auto Mall DOWC warranty, our team can help determine the next step for a warranty-related concern. Coverage and repair eligibility depend on the specific warranty contract and requested repair.
No. Call first so our team can review the concern and confirm whether an appointment can be scheduled.
Have your vehicle's year, make, model and VIN available when possible. If the vehicle has a Peters Auto Mall DOWC warranty, have that information available as well.
Call Peters Auto Mall at 336-781-2892 so our team can help determine the appropriate next step.
Have a Service or Warranty Concern?
If you are a Peters Auto Mall customer with a service concern or a Peters Auto Mall DOWC warranty question, call before bringing the vehicle in.
Our team can review the situation, determine what information is needed and help you with the next step.
Call 336-781-2892Service Location
Peters Auto Mall service is available by appointment only. Call before bringing your vehicle to the dealership.